Search conversations, monitor SLAs, and analyze support metrics directly from Claude. Make Unthread a native part of your AI workflow—a support intelligence layer that helps you stay on top of your helpdesk's performance. You can use Unthread to: Triage tickets: "Show me all open support conversations created in the last 24 hours, sorted by priority" Spot trends: "What are the top 3 issue categories by ticket volume this month?" Dig into a ticket: "Summarize the full history of conversation #4821 and what's still unresolved"

claude mcp add --transport http unthread https://app.unthread.io/api/mcp