Connect to ServiceNow directly in Claude via ServiceNow Action Fabric. Run governed cross-departmental workflows and actions across IT, HR, Customer Service, Security, Risk, and more, all while respecting your existing ServiceNow permissions and security controls. Use out-of-the-box, domain specific MCP Servers built by ServiceNow App teams. Build your own custom ServiceNow MCP Servers using platform capabilities your teams use today. You can use ServiceNow to: Manage and resolve alerts: "Get all the critical open alerts" Investigate incidents: "Analyze Alert123456 and tell me what happened" Assess impact: "What is the impact analysis for Alert123456?" Query the enterprise knowledge graph: "What services depend on the payments database?"